Your information should be handled with care.

Last updated: August 2026

What we collect

The information we collect depends on how you interact with ImBright.

Information you choose to provide

When you request a support conversation or contact ImBright, we may collect information you choose to provide, such as:

• Your name
• Email address
• Optional phone number
• The kind of support you are seeking
• Information you include in a message or request
• Your time zone, when needed to help us follow up appropriately

Please avoid submitting highly sensitive personal, medical, or emergency information through our website forms.

How we use it

We use information you provide to operate ImBright and respond to you.

This may include:

• Responding to questions or support requests
• Scheduling a conversation
• Providing relevant educational or support options
• Communicating with you about a request you submitted
• Maintaining and improving our services
• Protecting the security and proper operation of our website

ImBright does not sell personal information.

Where it is stored

Support requests are sent to ImBright's designated intake system, which currently uses a Google Sheet managed through Google Apps Script.

Access should be limited to people responsible for responding to support requests or administering the system.

ImBright may also rely on third-party technology providers to operate portions of its website and services. Those providers may process information as necessary to provide their services.

Information collected automatically

Like most websites, certain technical information may be transmitted automatically when you visit the ImBright website.

Depending on the technologies enabled on the site, this may include information such as:

• Browser or device type
• IP address
• Pages visited
• Approximate geographic information
• Referring website or source
• Date and time of a visit
• General website interaction information

This information may be used to operate the website, understand how visitors use it, troubleshoot problems, maintain security, and improve the experience.

Analytics and cookies

ImBright currently uses Google Analytics 4 (GA4) to help us understand how visitors use our website.

Google Analytics may collect information such as pages visited, general interactions with the site, device and browser information, approximate location, referral source, and other usage information.

We use this information to understand how people find and use ImBright, identify which resources are helpful, and improve the website and our educational programs.

Google Analytics uses cookies and similar technologies to collect and process this information. ImBright does not use Google Analytics to intentionally collect information you enter into our support or contact forms.

ImBright does not sell personal information.

If we add other analytics or advertising technologies in the future, we will update this Privacy Policy to explain how they are used and what choices are available to visitors.

When information may be shared

ImBright does not sell personal information.

Information may be shared with service providers when reasonably necessary to operate the website, process a request, maintain our systems, or provide services you have requested.

We may also disclose information when required by law, to respond to a valid legal process, or when reasonably necessary to protect ImBright, its users, or others.

We do not authorize service providers to use information we provide to them for purposes unrelated to providing their services to ImBright.

How long we keep information

ImBright aims to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to operate our programs and services, or to meet applicable legal or administrative requirements.

Information that is no longer reasonably needed may be deleted or anonymized.

Your information choices

You may contact ImBright to ask us to correct or delete personal information you previously submitted through the website.

Use the Contact ImBright page to make a request.

We may need enough information to identify the original submission before completing a request.

Some information may need to be retained when required by law or when reasonably necessary for legitimate administrative, security, or recordkeeping purposes.

California privacy information

ImBright is based in California and respects the privacy rights available to California residents under applicable law.

Depending on the law and circumstances involved, California residents may have rights concerning access to, correction of, or deletion of certain personal information.

Not every California privacy law or right applies to every organization, type of information, or interaction.

If you have a question or wish to make a privacy request, contact ImBright through our Contact ImBright page.

Children and young people

ImBright provides emotional wellness education and support resources.

Our website is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.

If you are a parent or guardian and believe a child has submitted personal information to ImBright inappropriately, please contact us so we can review the situation and take appropriate action.

Keeping information secure

ImBright takes reasonable administrative and technical steps intended to protect information under our control.

However, no website, online service, or electronic storage system can guarantee absolute security. For that reason, please use care when deciding what information to submit online.

Important limits

ImBright is an educational resource and is not an emergency service.

Do not use the website, contact forms, or support-request forms to submit information that requires immediate medical or crisis assistance.

ImBright's educational resources and support conversations are not a substitute for emergency services or professional medical care.

Changes to this policy

ImBright may update this Privacy Policy as our website, programs, technology, or legal obligations change.

When we make changes, we will update the Last updated date shown at the top of this page.

Material changes may also be communicated through the website when appropriate.

Questions about your privacy

If you have questions about this Privacy Policy, want to correct or delete information you submitted, or have another privacy-related request, please contact ImBright through our Contact ImBright page.